The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. Orders are placed online. When the customer adds products to their shopping cart and confirms their selection by clicking the button labelled “PLACE ORDER”, a binding order is placed. A contract is only concluded when Gottlieber Spezialitäten AG sends an order confirmation to the customer by e-mail.
Gottlieber Spezialitäten AG assumes no liability for:
The shipping costs include postage, packaging, handling & insurance costs. They are individually calculated and displayed before placing the order.
We ship all parcels within Switzerland and Liechtenstein by PostPac Priority. No shipping costs are charged for PostPac Priority on orders with goods valued at CHF 70.00 and up per delivery address. Shipment by Swiss-Express is also offered for select products (the option is displayed during the ordering process).
You have the choice of PostPac Priority or Express shipping. No shipping costs are charged for PostPac Priority on orders with goods valued at CHF 70.00 and up per delivery address.
|Up to 2 kg||CHF 9.90||CHF 23.00|
|Up to 5 kg||CHF 9.90||CHF 25.00|
|Up to 10 kg||CHF 9.90||CHF 29.00|
|Up to 20 kg||CHF 9.90||CHF 32.00|
|Up to 30 kg||CHF 9.90||CHF 35.00|
For large orders shipped on pallets, we charge a flat rate of CHF 70.00 per pallet.
Most items are available directly from stock. For shipments within Switzerland and Liechtenstein, the delivery term for A Mail is 2 – 3 working days. Orders received by 12 midday can also be shipped by Swiss-Express (delivery time 1 working day).
The delivery time may be longer for orders of certain items in large quantities.
We do not send out mail on Fridays when temperatures are high. This is intended to prevent products from being exposed to high temperatures for long periods due to storage over the weekend. These orders are sent on Monday by A Mail.
Personalised items such as labels, business cards, etc. are made individually for you to order. Please contact us directly at: firstname.lastname@example.org to discuss your wishes or phone +41 71 666 60 70. We make (almost) anything possible.
Please note that for individual dispatch orders with several addresses and a product value of less than CHF 70 per delivery address, we charge a flat rate for individual dispatch per product plus postage costs. We send you the exact cost breakdown for the flat-rate fee with the quote.
In the case of goods of the value of CHF 70 or more per delivery address, we charge an administration fee of CHF 5 per product for individual dispatch.
You can order a selection of our Gottlieber specialities on amazon.de for shipment within the EU. If international shipping is available, you will find the corresponding link to amazon.de with the corresponding product in our online shop at gottlieber.ch. Purchase made through amazon.de are subject to their general business terms and conditions. The purchase contract is concluded with Gottlieber Spezialitäten AG. Orders placed through amazon.de are processed by Swisslogistik.
The shipping costs include postage, packaging, handling, and insurance costs. Shipping costs and the like are detailed in the ordering process on amazon.de and are displayed before the order is placed.
Shipping within the EU is via DPD (1–2 working days in Germany, 2–6 working days outside Germany). After your order is received, you will get an order confirmation by email with a tracking code which will let you see the current status of your order.
We currently do not offer international shipment outside the EU.
In certain cases, we offer business customers the option of international shipment from Gottlieber Spezialitäten AG in Switzerland. The charges for handling, customs clearance of the products, etc. are invoiced to business customers as quoted.
Our logistics partner based in Konstanz, Germany processes international shipments. For the purpose of processing and filling the order, we provide our logistics partner with the personal data provided by you, including the address data of the recipient. The personal data of all parties involved in processing are erased after the order is processed.
Goods remain the property of Gottlieber Spezialitäten AG until they are paid for in full.
No claims for damages can be asserted based on possible errors in the illustrations, prices or texts. The same applies to late deliveries.
If you choose to register and successfully pass a credit check, you have the option to pay by invoice (payable within 20 days) or by Twint, credit card or PostFinance e-finance.
Guest orders without registration can only be paid by Twint, credit card or PostFinance e-finance.
We reserve the right to perform a credit check and to only deliver subject to advance payment on a case-by-case basis. For orders of third-party products valued at CHF 150.– and up (e.g. alcohol), we reserve the right to only ship the goods subject to advance payment. For orders of CHF 10,000 and up, 30% of the total is billed to you in advance (payable within 10 days) and the remainder falls due upon receipt of the goods, payable within 20 days.
Our pricing is in accordance with our recommended retail prices for resellers and retailers. Individual resellers may offer lower prices or promotions on standard items than we are able to offer in our online shop at gottlieber.ch, in our Sweets & Coffees shops, in our other retail outlets or for business customers. We are unable to control or prohibit this. Therefore, advice from Gottlieber Direct Sales is free and shipping within Switzerland and Liechtenstein is free of charge for orders of CHF 70.– and over. We also offer the quantity and scaled discounts listed below to private and business customers.
All items are offered in Swiss francs (CHF), including the VAT listed on the final invoice. The prices in our online shop are accurate on the day. They may deviate slightly from our catalogue prices. Printing errors and mistakes excepted (E&OE).
We offer a quantity discount on orders of 50 or more units of the same product. The scale is as follows:
|from 1000 pieces||16%|
The quantity discount cannot be combined with any other discounts.
The following provisions apply for all Gottlieber vouchers.
The following additional provisions apply for all vouchers except purchased (gift) vouchers:
The sale of products containing alcohol (wine, spirits, sparkling wine, etc.) to persons under 18 years of age is prohibited in Switzerland and Europe. If your order includes products which may only be sold subject to an age restriction, a corresponding pop-up notification is displayed during the ordering process. By placing the order and acknowledging the pop-up notification in the online shop of Gottlieber Spezialitäten AG, the customer accept these provisions and confirms that they he/she is authorised to make the purchase.
Products delivered to the client undamaged and in a state of completeness will not be taken back or exchanged.
The data necessary for the handling of the transaction will be stored and forwarded to the company contracted with the delivery in the context of the handling of your order. Otherwise, the data will not be forwarded to third parties other than for creditworthiness checks and, if necessary, for collections procedures. The data will be used for the purpose of client care within Gottlieber Spezialitäten AG both domestically and abroad.
The separately described additional information relating to data protection forms an integral part of these GT&C.
Unless otherwise indicated, the contents of this website are protected by copyright. The contents of the website may not be circulated, published, modified, put to further use, passed on or be used for public or commercial purposes. Gottlieber Spezialitäten AG cannot guarantee or accept responsibility for the correctness or completeness of its homepage and declines all liability for incomplete or erroneous contents.
The customer recognises Gottlieben as place of jurisdiction.
Gottlieber Spezialitäten AG
VAT number: CHE-107.081.483
Commercial register number: CH-440.3.000.185-8
CEO & Chairman: Dieter Bachmann