Terms and Conditions

Conclusion of the agreement

The presentation of the products in the online shop does not represent a binding offer, but rather an encouragement to submit an order. Orders must be submitted online. Once the client has placed the products in his or her basket and confirmed the selection by clicking the button labelled «ORDER NOW», a binding order has been created. The agreement is only concluded when Gottlieber Spezialitäten AG sends the client an order confirmation via e-mail.


Gottlieber Spezialitäten AG accepts no liability for any inability to deliver or a delayed delivery of products due to incorrectly provided delivery addresses, absent recipients, customs issues or events related to force majeure. 

Delivery costs

Delivery costs consist of shipping, packaging, handling & insurance costs. They are calculated individually on the basis of the destination and weight and stated prior to the conclusion of the order.


You can choose between Post Priority or Express delivery. No shipping costs will be applied for Post Priority delivery of goods valued at CHF 70.00 or higher.


Post Priority



1-30 kg

CHF 9.90

CHF 18.00

Europe and overseas

Packages are sent via Post Priority.

Delivery time

Most of our products can be delivered ex stock. This means you can expect a delivery time of 2-4 working days if the address is in Switzerland or the Principality of Liechtenstein. Orders, that reach us until 12 a.m., can also be sent by Swiss Express (delivery time 1 working day). Please note the adjustments made by Swiss Post regarding delivery times due to the extraordinary corona situation, which also affect our delivery times. https://www.post.ch/de/pages/corona/anpassungen-im-angebot
Addition for the summer: When temperatures are warm, we do not send mail on Friday. This is to prevent the products from being exposed to hot temperatures for longer periods of time during storage over the weekend. Orders will be sent by A-mail on Monday.
You should reckon with 2–10 working days for parcels being sent to destinations elsewhere in Europe. Overseas deliveries take between 5 and 15 working days. Should, by way of exception, a delivery only be possible in a few weeks' time, you will be informed as soon as possible in writing.

Personalised items such as labels, visiting cards, etc. can be prepared for you individually. If you have any special wishes, please contact us directly at: info@gottlieber.ch or telephone +41 71 666 60 70.

Reservation of ownership

The goods will remain the property of Gottlieber Spezialitäten AG until payment has been made in full.

Compensation for damages

Claims for compensation for damages resulting from errors in the pictures shown or in the prices and texts are excluded. The same applies to late deliveries.


We trust our customers and they can choose between payment against invoice (within 20 days) or by credit card. Exception: deliveries abroad (please see under «Conditions of delivery»). For orders from CHF 150.- combined with third party products (e.g. alcohol) we reserve the right to deliver only against payment in advance. We reserve the right to check the creditworthiness of our customers and, in individual cases, to deliver only against payment in advance.

Guest orders without registration may only be paid via credit card.

Prices & value added tax

All our products are offered in Swiss francs (CHF) and are understood inclusive of value added tax (VAT), as shown on the invoice. Our online shop prices vary from day to day. Under certain circumstances, they may differ slightly from our catalogue prices. Printing and other errors excepted. 

VAT will not be charged for deliveries abroad if the person receiving the invoice resides abroad.

Bulk discounts

Orders of at least 50 pieces of the same product are subject to a bulk discount. This applies as follows: 

50–249 pieces  5%
250–499 pieces  8%
500–699 pieces  12%
700–999 pieces  15%
from 1000 pieces  16%

The bulk discount cannot be combined with other discounts.

Conditions of delivery

We can deliver the goods which you have ordered to any address in Switzerland or the Principality of Lichtenstein.

Deliveries abroad are subject to special conditions: delivery only against payment in advance or against payment by credit card. The postage costs for delivery abroad will be displayed during the ordering process. Possible country-specific fees/custom duties may additionally be payable upon receipt of a package. 

Products containing alcohol

The sale of products containing alcohol (wine, spirits, champagne etc.) to individuals under the age of 18 is prohibited in Switzerland and Europe. By submitting an order via the Gottlieber Spezialitäten AG online shop, the client accepts these conditions and confirms that he or she is entitled to purchase such products.

Taking back/exchanging

Products delivered to the client undamaged and in a state of completeness will not be taken back or exchanged.

Data protection

The data necessary for the handling of the transaction will be stored and forwarded to the company contracted with the delivery in the context of the handling of your order. Otherwise, the data will not be forwarded to third parties other than for creditworthiness checks and, if necessary, for collections procedures. The data will be used for the purpose of client care within Gottlieber Spezialitäten AG both domestically and abroad. 

The separately described additional information relating to data protection forms an integral part of these GT&C.

Legal information

Unless otherwise indicated, the contents of this website are protected by copyright. The contents of the website may not be circulated, published, modified, put to further use, passed on or be used for public or commercial purposes. Gottlieber Spezialitäten AG cannot guarantee or accept responsibility for the correctness or completeness of its homepage and declines all liability for incomplete or erroneous contents.

Place of jurisdiction

The customer recognises Gottlieben as place of jurisdiction.

Legal Notice

Gottlieber Spezialitäten AG
Espenstrasse 6
8274 Gottlieben

VAT number: CHE-107.081.483
Commercial register number: CH-440.3.000.185-8
CEO & Chairman: Dieter Bachmann

Telephone number: +41 71 666 60 70
Fax: +41 71 666 60 80
E-mail address: info@gottlieber.ch